Product sync, order tracking, checkout upsell, and returns — all automated by AI.
Ruma AI syncs with your Shopify store — products, collections, orders, customers. Your AI agent knows your entire catalog and can search, recommend, and compare products in natural conversation.
Customers ask "where is my order?" and get instant answers — tracking number, carrier, estimated delivery, and current status. No support tickets, no manual lookup, no waiting.
Your AI suggests complementary products based on what's in the customer's cart. "You might also like..." recommendations that actually convert — powered by your product data, not generic algorithms.
Handle return requests, check return eligibility, generate return labels, and process refunds — all through AI. Your team only gets involved for edge cases.
Customers can call and speak to your AI about products, orders, and returns. Real-time voice conversations with full Shopify context. Toggle voice on or off from your dashboard.