Not a ticket collector — an AI agent with 13 tools that takes action, finds answers, and solves problems.
Traditional live chat just connects customers to agents. Ruma AI resolves 80% of conversations without human involvement — searching products, tracking orders, booking appointments, and processing requests autonomously.
When AI can't handle it, seamless handoff to your team via WebSocket. Your agent sees the full conversation history, customer intent, and suggested resolution — no "can you repeat your issue?"
No "all agents are busy" messages. No business hours limitations. Your AI responds in under 2 seconds, 24/7, in 50+ languages. Customers get instant help — always.