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Features

Everything your AI agent can do

13 autonomous tools, a fully customizable widget, real-time voice calling, CRM sync, and 50+ languages — all working together so your customers get instant answers.

Themes

Customize your widget

Choose from multiple themes or create your own brand colors. Every element adapts — header, buttons, accents — to match your site perfectly.

AI Avatar
AI Assistant
Online
AI
Hi! How can I help you today?
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Midnight
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Hi! How can I help you today?
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Coral
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Ocean
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AI Assistant
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WordPress
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AI Assistant
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AI
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Emerald
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AI
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Purple
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AI
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Rose
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Amber
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Avatars

Choose your AI avatar

Give your agent a face. Pick from our 3D character library or upload your own brand mascot for a personal touch.

Tom
Tom
Emma
Emma
Jake
Jake
Maya
Maya
Ryan
Ryan
Raven
Raven
Sam
Sam
Arjun
Arjun
Lisa
Lisa
Custom
Voice

AI Voice Calling

Real-time voice conversations in 50+ languages. Your AI agent talks, listens, and resolves issues — just like a human support rep.

AI Assistant
AI Assistant
Connected
01:23
"Do you have wireless earbuds in stock?"
Multi-Language

Speak your customers' language —
all 50+ of them

Automatic language detection. Your AI responds fluently in the customer's language — chat and voice.

EnglishSpanishFrenchGermanPortugueseItalianDutchRussianJapaneseChineseKoreanArabicHindiTurkishPolishThaiVietnameseIndonesian+ 35 more

No configuration needed. The AI auto-detects language from the first message — in chat and voice.

Industry-Specific AI

Not a generic chatbot.
A vertical AI agent built for your industry.

Unlike other platforms that give you a blank bot, Ruma AI understands your business type. A restaurant agent suggests dishes and takes reservations. A law firm agent schedules consultations. Each industry gets purpose-built AI behavior — zero configuration needed.

🛒

E-commerce

Product search, cart help, order tracking, coupon application, returns processing.

AI suggests: "Want me to check stock?" "Any coupons available?"
🏥

Healthcare

Appointment booking, doctor availability, insurance queries, preparation instructions. Never gives diagnoses.

AI suggests: "Book an appointment?" "Check Dr. availability?"
⚖️

Legal / Law

Practice areas, attorney profiles, consultation scheduling. Never gives legal advice — always redirects to attorney.

AI suggests: "Schedule a free consultation?" "Our practice areas?"
🍽️

Restaurant / Food

Menu recommendations, reservations, delivery info, dietary accommodations, catering for events.

AI suggests: "See the full menu?" "Reserve a table for tonight?"
💻

SaaS / Software

Feature explanations, pricing plans, integration help, onboarding, bug reports, feature requests.

AI suggests: "Start a free trial?" "Walk you through setup?"
📚

Education

Course catalog, admissions, fee structure, scholarship info, faculty details, campus tours.

AI suggests: "View our courses?" "How to apply?"
🏠

Real Estate

Property listings, virtual viewings, neighborhood info, mortgage guidance, agent matching.

AI suggests: "View listings?" "Schedule a property viewing?"

Salon / Beauty

Service menu, stylist availability, appointment booking, aftercare tips, product recommendations.

AI suggests: "Book an appointment?" "Check stylist availability?"
🏢

Agency / Services

Portfolio, service packages, project timelines, team expertise, custom proposals, discovery calls.

AI suggests: "See our portfolio?" "Schedule a discovery call?"
🏋️

Fitness / Gym

Membership plans, class schedules, trainer profiles, facility info, free trial offers.

AI suggests: "Try a free class?" "See membership plans?"
✈️

Travel / Hospitality

Destinations, packages, itineraries, hotel bookings, activity suggestions, visa guidance.

AI suggests: "Build a custom itinerary?" "Check availability?"
🛡️

Insurance

Policy comparison, coverage details, claims process, premium quotes, renewal reminders.

AI suggests: "Get a free quote?" "Compare plans?"
🏦

Finance

Account services, rates, loan applications, investment info, branch hours, advisor scheduling.

AI suggests: "Schedule a meeting?" "Compare our rates?"

Select your industry during setup. Your AI agent instantly adapts its personality, vocabulary, follow-up questions, and behavior — no configuration needed.

Try Your Industry Agent Free
Integrations

Connects to your entire stack

Your AI agent plugs into the tools you already use. Data flows automatically — no manual work.

E-commerce

Deep integration with your store — products, orders, carts, and coupons sync automatically.

WordPress
WooCommerce
ShopifyShopify

CRM

Every lead auto-pushes to your CRM. Visitor data, transcripts, and scores — zero manual work.

HubSpot
Salesforce
Zoho

Scheduling

Auto-checks slots, books meetings, and creates video call links. Syncs to your calendar instantly.

Google Calendar
Calendly
Google Meet
Zoom

Channels

Train once, deploy everywhere. Same AI knowledge across every customer touchpoint.

Telegram
Voice
Email
WhatsApp
SMS
Why Ruma AI

Not another chatbot platform.
This is plug and play.

No API keys to manage. No LLM subscriptions to pay. No separate services for voice, OTP, or CRM. Everything is built in.

Feature Other Platforms Ruma AI
AI Engine Bring your own API key + pay separately Built in — included in plan
API Key Management You manage keys & billing Zero keys — zero config
Voice Calling Connect Twilio yourself Built in — toggle on
OTP Verification Build it yourself Built in — one click
CRM Sync ~ Write webhooks manually HubSpot, Salesforce, Zoho
Calendar Booking Separate integration Google Cal + Calendly
Phone Numbers Set up Twilio yourself Provision from dashboard
Live Agent Handoff ~ Limited or extra cost WebSocket — seamless
Setup Time Weeks of configuration 5 minutes — plug and play
Developer Required Yes — for setup & maintenance No developer needed
AI Decision Making Scripted flows & decision trees Agentic — decides autonomously
Hidden Costs LLM fees + Twilio + OTP + CRM One price. Everything included.
Everything Included

Premium features. No extra cost.

Features that cost extra elsewhere are built into every Ruma AI plan.

📞

AI Voice Calling

Real-time phone conversations with natural AI speech. Customers call, AI answers — in 50+ languages.

Built in
🔐

OTP Verification

One-time passwords via email before sharing sensitive order data. No separate OTP service needed.

Built in
📊

CRM Auto-Sync

Every lead, transcript, and visitor auto-pushes to HubSpot, Salesforce, or Zoho. No webhooks to build.

Built in
📅

Calendar Booking

Google Calendar & Calendly integration. AI checks slots and books meetings automatically.

Built in
🤝

Live Agent Handoff

Seamless WebSocket transfer to human agents with full conversation context preserved.

Built in
📱

Dedicated Phone Number

Get your own phone number for AI voice calls. Provision directly from the dashboard.

Add-on
🔄

Scheduled Callbacks

Queue outbound calls for follow-up. AI calls customers back at the scheduled time with context.

Built in
📋

AI Conversation Summaries

Auto-generated summaries with key points, sentiment analysis, and action items for your team.

Built in
🧠

Continuous Learning

AI learns from real conversations automatically. Gets smarter every day — no manual retraining.

Built in

Everything built in. Just plug and play.

No API keys. No extra services. No developers. Just sign up, train, and go live in 5 minutes.

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