Smart product recommendations during support conversations. Customers get help AND discover products they love.
Customer asking about a laptop? Your AI suggests a compatible case, mouse, and warranty. Buying a dress? Here's the matching shoes. Recommendations based on real product relationships, not random suggestions.
Traditional upselling happens at checkout. Ruma AI recommends throughout the conversation — during product questions, order tracking, even returns ("would you like to exchange for this instead?").
Track upsell conversion rates, additional revenue per conversation, and average order value lift. Most stores see 10-15% AOV increase with conversational recommendations.