Our Mission
Customer support shouldn't mean endless queues, scripted replies, or burnt-out agents. We're building AI that actually resolves issues — autonomously, accurately, and in your customer's language. Ruma AI exists to make world-class support accessible to every business, regardless of size or budget.
What We Do
Ruma AI is a multi-tenant agentic AI platform purpose-built for customer support. Each AI agent comes equipped with 13 autonomous tools — from product search and order tracking to voice calling and meeting booking. Deploy to WordPress in minutes, train on your own data, and let the agent handle the rest.
Our Approach
Agentic AI, not scripted chatbots. Our agents reason, decide which tools to use, and take action — like a real support team member.
RAG-based knowledge. Agents are trained on your actual business data — PDFs, URLs, product catalogs — and retrieve the right information in real-time.
Real-time tool execution. Product lookup, order status, cart management, coupon application, appointment scheduling — all happening live during the conversation.
Have questions or want to learn more? We'd love to hear from you.
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