Shopify App

Coming Q2 2026

AI Customer Support for Shopify

Your Shopify store gets an autonomous AI agent with 13 tools — product sync, order tracking, checkout upsell, voice calling, CRM sync — built natively for the Shopify ecosystem.

Join the Waitlist → Try WordPress — live now →

Early access + launch pricing for waitlist members

🔒 yourstore.myshopify.com/admin/apps/ruma-ai

Ruma AI — Agent Dashboard

Active & Connected

Shopify Connection

Storestylehub.myshopify.com

Products Synced248 products

ThemeShopify Green

Today's Stats

186

RESOLVED

1.4s

AVG REPLY

97%

AUTO-RESOLVED

4.9

CSAT

What's Coming

Built natively for
the Shopify ecosystem

Everything you need to automate customer support on your Shopify store — powered by agentic AI with 13 autonomous tools.

🛒 Product Search & Cart

Products, variants & add-to-cart — on autopilot

Your AI syncs your entire Shopify product catalog in real-time. Customers ask about products and the AI searches, shows results, handles variants, and adds items directly to the cart.

✓Real-time Shopify catalog sync
✓Variant & option selection (size, color)
✓Add-to-cart with quantity support
✓Stock availability checks

Store Assistant

Online

Do you have running shoes under $120?

⚡ search_products("running shoes", max_price=120)

Found a perfect match!

CloudRunner Pro

$109.99

★★★★★ · In Stock · Free Shipping

Add to Cart

Size 10, black please

⚡ add_to_cart("CLR-PRO", size="10", color="Black")

Added! CloudRunner Pro (Black, Size 10) is in your cart. $109.99

📦 Order Tracking

Order tracking with Shopify order format

"Where's my order?" — answered in seconds. The AI checks Shopify order data in real-time, shows carrier tracking, and provides delivery estimates.

✓Lookup by Shopify order number or email
✓Live carrier tracking & ETA
✓OTP-verified secure data access
✓Return & refund status checks

Store Assistant

Online

Where is order #SH-1042?

⚡ verify_otp → check_order("SH-1042")

I've verified your identity. Here's your order:

Order #SH-1042

Shipped via UPS

Tracking: 1Z9829... · ETA: Apr 2

In Transit → Out for Delivery

💰 Checkout Upsell

Smart upsells during the checkout flow

Your AI analyzes what's in the cart and intelligently suggests complementary products, bundles, and upgrades — boosting average order value without being pushy.

✓AI-powered product recommendations
✓Bundle & "frequently bought together"
✓Automatic discount code application
✓Cart recovery conversations

Store Assistant

Online

I see you're checking out with the CloudRunner Pro! Customers who bought this also loved:

Performance Socks (3-pk)$24.99

Shoe Care Kit$14.99

Bundle & save 15% → BUNDLE15

Add the socks and apply that code!

⚡ add_to_cart + apply_coupon("BUNDLE15")

Done! Socks added and you saved $20.25. New total: $114.73

📊 CRM & Analytics

CRM sync & lead capture built in

Every visitor interaction auto-captures lead data and syncs to your CRM. AI-powered scoring helps you prioritize follow-ups. When humans are needed, seamless handoff.

✓Auto-sync to HubSpot, Salesforce, Zoho
✓AI-powered lead scoring
✓Smart escalation to live agents
✓Full context preserved on transfer

Store Assistant

Online

Hi! I'm your AI assistant. How can I help?

Hey, I'm Alex from FitGear. We want to bulk order 200 units.

⚡ save_lead(name="Alex", company="FitGear")

Lead Captured

NameAlex M.

CompanyFitGear

Score95/100

Synced toHubSpot ✓

Can I speak with someone about pricing?

⚡ transfer_to_human(reason="bulk pricing")

Connecting you to our sales team now. They'll have your full conversation history.

🟢 Agent Sarah has joined the chat

How It Works

Live on your Shopify store
in under 5 minutes

Three steps. No coding. Native Shopify integration.

Install from the Shopify App Store

One-click install from the Shopify App Store — just like any other Shopify app. No code, no configuration files, no developer needed.

⚡ One-click install 🔒 Secure OAuth ✓ Shopify verified

Shopify App Store

Ruma AI Chat

by Ruma AI · Customer Support

★★★★★ 4.9 (127 reviews)

⚡ Add app

AI TOOLS

50+

LANGUAGES

5min

SETUP

Connect your store & sync data

The AI automatically syncs your Shopify products, collections, orders, and store policies. Train on custom content too — PDFs, URLs, or plain text.

🛒 Product sync 📦 Order data 📄 Custom training

Connecting Store

🛒

248 Products synced

All collections & variants

✓

📦

1,847 Orders connected

Tracking & fulfillment data

✓

📄

Store policies

Shipping, returns, privacy

✓

Sync complete100%

AI goes live on your store

Your AI agent is live — handling chat, voice calls, product searches, order tracking, and CRM sync. 24/7 in 50+ languages. You focus on growing your business.

💬 Chat 📞 Voice 📦 Orders 📅 Bookings 📊 CRM 🌍 50+ langs

Dashboard · Live

1,247

Queries resolved

1.4s

Avg response

97%

Auto-resolved

4.9★

Satisfaction

Recent activity

🛒

Product search: running shoes

3s ago

📦

Order #SH-1042 tracked

22s ago

📞

Voice call completed (2:14)

1m ago

💰

Upsell accepted — +$24.99

4m ago

👤

Lead synced to HubSpot

7m ago

Everything Included

One app, every tool your
store needs

All 13 AI tools come standard with the Shopify integration. No add-ons, no hidden features.

✓ All 13 AI Tools

✓ Product Sync

✓ Order Tracking

✓ Cart Management

✓ Voice Calling

✓ CRM Sync

✓ Calendar Booking

✓ OTP Verification

✓ Live Agent Handoff

✓ 50+ Languages

✓ Custom Themes

✓ WhatsApp & Telegram

Available Now

Looking for AI support
right now?

Our WordPress plugin is live today with all 13 AI tools, voice calling, and full WooCommerce integration.

LIVE NOW

Ruma AI for WordPress

🟢 Live & Available

Can't Wait? Try WordPress Today

Same 13 AI tools, same voice calling, same CRM sync — just for WordPress & WooCommerce. Free plan available.

Get the WordPress Plugin →

Shopify Pricing

Simple pricing that scales
with your store

Start free. Upgrade when you're ready. No surprises.

🕒 Available when Shopify launches — Q2 2026

Free

Get started with AI support

Join Waitlist

Includes

✓ 100 messages / month
✓ 1 business
✓ Website widget
✓ AI chat agent
✓ Basic training (URL, text)
✗ Telegram bot
✗ Voice calls

For small stores getting started

$9/mo $9/mo

Join Waitlist

Everything in Free, plus

✓ 1,000 messages / month
✓ 2 businesses
✓ Telegram bot
✓ Website widget
✓ File training (PDF, DOCX)
✗ Voice calls
✗ CRM sync

Basic

Growing stores with voice needs

$29/mo $29/mo

Join Waitlist

Everything in Go, plus

✓ 5,000 messages / month
✓ 5 businesses
✓ Voice calls (AI voice agent)
✓ Telegram bot
✓ Advanced training
✗ CRM sync
✗ Calendar booking

AI Customer Support for Shopify

Built natively for
the Shopify ecosystem

Products, variants & add-to-cart — on autopilot

Order tracking with Shopify order format

Smart upsells during the checkout flow

CRM sync & lead capture built in

Live on your Shopify store
in under 5 minutes

Install from the Shopify App Store

Connect your store & sync data

AI goes live on your store

One app, every tool your
store needs

Be first in line for Shopify

Looking for AI support
right now?

Can't Wait? Try WordPress Today

Simple pricing that scales
with your store

Be the first to know when Shopify launches

Feature	Free	Go	Basic	Pro	Ultra
Messages / month	100	1,000	5,000	20,000	100,000
Businesses	1	2	5	10	50
Website widget	✓	✓	✓	✓	✓
Telegram bot	✗	✓	✓	✓	✓
Voice calls	✗	✗	✓	✓	✓
CRM sync	✗	✗	✗	✓	✓
Calendar booking	✗	✗	✗	✓	✓
Phone number	✗	✗	✗	✓	✓
Shopify integration	✗	✗	✗	✓	✓
Remove branding	✗	✗	✗	✓	✓
Priority support	✗	✗	✗	✗	✓

AI Customer Support for Shopify

Built natively forthe Shopify ecosystem

Products, variants & add-to-cart — on autopilot

Order tracking with Shopify order format

Smart upsells during the checkout flow

CRM sync & lead capture built in

Live on your Shopify storein under 5 minutes

Install from the Shopify App Store

Connect your store & sync data

AI goes live on your store

One app, every tool yourstore needs

Be first in line for Shopify

Looking for AI supportright now?

Can't Wait? Try WordPress Today

Simple pricing that scaleswith your store

Be the first to know when Shopify launches

Built natively for
the Shopify ecosystem

Live on your Shopify store
in under 5 minutes

One app, every tool your
store needs

Looking for AI support
right now?

Simple pricing that scales
with your store